Product Owner
Mansfield, MA
Full Time
Experienced
ConnectPay provides comprehensive payroll and HR solutions specifically designed for small and medium-sized businesses. Our mission is to simplify payroll processes while ensuring full compliance with tax regulations, enabling our clients to focus on growing their businesses.
At ConnectPay, we pride ourselves on combining cutting-edge technology with a personalized, human-first approach. We understand that every business is unique, so we tailor our services—including payroll processing, tax compliance, and HR support—to meet the specific needs of our clients.
We believe that our employees are our most valuable asset. By fostering a culture of innovation, collaboration, and professional growth, we empower our team to deliver exceptional service and create meaningful daily impact for our clients.
As a Product Owner, you will work closely with product managers, engineering, and design to turn strategy into clear, actionable requirements. You’ll help refine features, prioritize backlog items, and ensure our payroll, tax, and HRIS capabilities continue to evolve in ways that deliver value to small business customers. This role is ideal for someone early in their product career who enjoys problem solving, collaborating with cross functional teams, and owning day-to-day product execution.Key Responsibilities:
Backlog & Requirements
- Translate high-level product strategy into detailed user stories, acceptance criteria, and functional requirements.
- Maintain and prioritize the product backlog to ensure clarity and alignment with business and customer needs.
- Work with engineering to refine requirements and support sprint planning activities.
Customer & Market Insights
- Conduct user interviews, analyze support trends, and gather feedback to understand customer pain points.
- Review product usage data to identify patterns, opportunities, and areas for improvement.
Cross Functional Collaboration
- Partner with design to support user flows, prototypes, and UX decisions.
- Work with engineering throughout the development cycle, ensuring clarity and alignment on scope and objectives.
- Collaborate with compliance teams to understand core payroll and tax requirements.
- Coordinate with go-to-market teams to communicate upcoming releases and product updates.
Execution & Delivery
- Assist in defining release goals and supporting successful feature launches.
- Participate in sprint ceremonies (standups, retros, planning, grooming).
- Test new features, validate acceptance criteria, and troubleshoot issues when needed.
Qualifications
- 1–3 years of experience in product ownership, business analysis, or a related role.
- Exposure to SaaS, HRIS, payroll, or financial/operations software is a plus.
- Strong communication and documentation skills.
- Ability to break complex problems into clear, structured requirements.
- Basic understanding of agile methodologies.
Preferred Qualifications
- Experience working with API driven products or integrations.
- Familiarity with small business customer needs.
- Comfort with data analysis tools (e.g., SQL, product analytics platforms).
CP Payroll believes in fair and equitable pay. A reasonable estimate of this role’s hiring base salary range is $88,000 - $107,000. The actual salary will depend on a variety of factors, including but not limited to a candidate’s education, training, experience, location, and internal equity. In addition to base salary, all CP Payroll team members receive equity and participate in either an annual bonus plan, based on company and individual performance, or a role-based sales incentive plan.
This role is eligible for an annual bonus with a target of 7.5% of base salary, based on company and individual performance.
At CP Payroll, we are proud to offer a comprehensive team member benefits package, including 401(k) with company contributions, group medical, dental, and vision coverage, life insurance, short and long-term disability insurance, and flexible spending accounts.
CP Payroll is an equal opportunity employer. We are committed to a work environment free from discrimination and harassment. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other protected characteristic under applicable law.
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